Privacy Policy

Updated: 19th March 2024

Introduction

Saltwater Hotels and Resorts including all related entities ("we," "us," or "our") are committed to protecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information when you visit our website or use our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:
Personal Information
Name
Contact information (email address, phone number, mailing address)
Payment information (credit card details)
Special requests or preferences
Demographic information
Usage Information
Log data (e.g., IP address, browser type, operating system)
Usage patterns and preferences
Cookies and tracking technologies (for more information, see section 5)
Information You Provide
Reviews, comments, or feedback
Requests for information or support

How We Use Your Information

We may use your information for the following purposes:
Providing Services
Processing reservations and payments
Fulfilling special requests
Notifying you about your bookings or updates
Personalization
Customising your experience
Recommending relevant offers and content
Communications
Sending promotional materials and newsletters
Responding to your inquiries or requests
Conducting customer surveys or research
Analytics and Improvements
Analysing website performance and usage
Enhancing our services and user experience
Detecting and preventing fraud or security issues
Legal Compliance
Complying with applicable laws and regulations

Sharing Your Information

We may share your information with:
Service Providers
Third-party companies that help us provide services (e.g., payment processors)
Business Partners
Companies with which we collaborate on promotions or services
Legal Obligations
When required by law or to protect our rights and safety

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your online experience. You can manage your cookie preferences through your browser settings. For more information, please review our Cookie Policy.

Your Choices

You can choose to:
Opt-out of marketing communications
Access, update, or delete your personal information

Security

We take reasonable measures to protect your information, but no data transmission or storage system is completely secure. Please use caution when sharing information online.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or process information from children without parental consent.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Saltwater Hotels and Resorts Privacy Officer
Email: privacy@saltwaterproperties.com
Phone: +61 3 5150 9494
Post
Saltwater Hotels and Resorts
Att: Privacy Officer
PO Box 592
Bairnsdale
Victoria 3875

By using our website and services, you acknowledge that you have read and agree to the terms of this Privacy Policy.